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Quick answers

• How quickly do you respond to inquiries?

  We typically respond within 24 hours on business days. For faster help, chat with Merica, our AI assistant, using the chat widget on the site.

  Merica says I don't sleep. Well, I do, but I still answer chats.

• Do you have minimum order quantities?

  No minimums. Order one shirt or a thousand — custom DTF and embroidery orders are welcome at any quantity.

  Merica says One shirt or a thousand, we'll happily print either.

• What is your turnaround time?

  Our standard quoted turnaround is about 2 weeks. We aim to finish as fast as possible and often turn work around in just a few days, but 2 weeks is the norm we quote so we can guarantee it. Large orders are discussed and quoted per order.

  Merica says We move quick when we can, but 2 weeks is the number we'll actually promise you.

• Do you ship nationwide?

  Yes, we ship to all 50 US states. We do not currently ship internationally. Local pickup is also available at our Collegeville, PA location by appointment.

  Merica says US only for now. If you're overseas, hit up the contact form and we'll see what we can do.

• What file format do I need for DTF printing?

  PNG with a transparent background, 300 DPI minimum, is preferred. We can't use JPEGs, since they always have a solid background. Vector files (AI, EPS, PDF) work too.

  Merica says No JPEGs. They've got a background whether you want one or not.